If this thread is to be believed their statement about TeamViewers products being unaffected is likely not true.

  • Meltrax@lemmy.world
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    4 months ago

    What’s a better product? I use TeamViewer as an individual to help my technically illiterate grandparents who live across the country with tech issues. Would love an alternative if there is one.

    • AlecSadler@sh.itjust.works
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      4 months ago

      Rustdesk is great. I’ve also used AnyDesk.

      Recently I’ve used Parsec on a couple systems and it’s zippy, but I can’t get keyboard shortcuts to work for some reason.

    • catloaf@lemm.ee
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      4 months ago

      Anydesk was what I used most recently. They did also have a breach early this year, but they handled it responsibly from what I read.

      If company breaches are unacceptable, there are several selfhosted options, but I haven’t tried any so I can’t make a recommendation.