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    • Rakonat@lemmy.world
      28·
      7 months ago

      Me remembering all those origin fan boys going on and on how steam customer service sucks without taking that sliver of a second to ask why they constantly had to use EAs customer services all the time.

    • xavier666@lemm.ee
      6·
      6 months ago

      I fear that there will never be another company like Steam

      • Doesn’t make unnecessary changes to their UI
      • Private, without public shareholders
      • Has virtually no PR; community does it for them
      • Takes the side of the people over publishers
      • Has a sound refund policy

      I’m afraid when Gabe dies, the culture of “does nothing but still wins” will die along with him.

      • Alteon@lemmy.world
        3·
        6 months ago

        Steam is a prime example of how long a product/service can actually last when you’re not constantly changing the product/service. Funny how when you don’t change a product and keep service great, it doesn’t seem to go through enshitiffication. What are the odds…?