Wayfair CEO Niraj Shah tells employees to ‘work longer hours’ in year-end email::Wayfair CEO Niraj Shah sent a year-end note to employees, suggesting they work longer hours and do better at mixing work with their personal lives.

  • bostonbananarama@lemmy.world
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    11 months ago

    My favorite Wayfair story is when I ordered an entertainment cabinet. The majority was brown, but the doors were white. One box comes in, packed tightly, it’s obvious that nothing is missing from the box, but I have no white pieces. Missing the doors plus all the hardware to put it together.

    Contact customer service explain the problem, that I think there’s supposed to be a second box. OK, we’ll send another. Same thing, one box, packed tightly, same pieces missing. Call again, explain again, they send out the same thing a third time. Finally I just cancelled my order and threw all three “Box A’s” into the dumpster.