Is it one that you just use and works just fine? Or one that has proven to be reliable and responsible if they do a mistake and only want to satisfy you as a customer?

  • thantik@lemmy.world
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    1 year ago

    I use Namecheap. They have a URL you can visit to update DNS records if you’re doing it from the server that you need to point DNS at. They’ve been pretty much…non-eventful. I’ve never had to call them, everything online, they’ve been reliable enough to just say my whole experience has been pretty boring. Boring is good. I log into them once every 2 years to renew my domain and that’s generally it.

    Then on top of that I use Caddy for SSL Encryption/Reverse Proxy. All I need is the domain registrar, I don’t use any other services.

    • agitated_judge@sh.itjust.works
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      1 year ago

      I’ve been using namecheap for about a decade too. But, be careful with their free email forwarding service. They do not forward all emails. The ones that they consider spam, they proceed to drop silently. There is absolutely no way to access those emails. The service is essentially useless. I have lost several important emails like that.

    • WingedObsidian@feddit.ch
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      1 year ago

      Have heard that searching domains through the site can cause the domain to become unavailable or prices to go up briefly afterwards… kind of like how go daddy also has a reputation for doing that. Anecdotal and second stories for sure but something to be aware of if there is any credence to it…

      • hedgehog@ttrpg.network
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        1 year ago

        I’ve experienced this and also read reports of it with GoDaddy. But I cannot say the same for Namecheap - I’ve searched for several domain names multiple times through Namecheap and never noticed a price increase (outside of a sale ending and/or the search being multiple weeks later, at which point it makes sense). I’ve also never seen any detailed reports of this happening with Namecheap, and if I’ve seen any at all, I can’t remember them. I have occasionally searched for a domain name that was later unavailable, but that happens infrequently enough that I doubt it’s due to Namecheap doing something nefarious.

    • M500@lemmy.ml
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      1 year ago

      Their customer support has been great. I needed help with some certs and they just walked me though everything.

    • delver@sh.itjust.works
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      1 year ago

      Same pretty much. I use them too and non-eventful is the perfect way to put it. I can even update ddns records using my fritzbox directly and namecheap which is super handy.