Tax Act sends multiple promotional emails daily. Attempting to unsubscribe does nothing, and I’ve tried for months.

Finally, today, I opened the browser dev console and see that it’s throwing JS errors when you attempt to save. I’m 100% sure this is a feature and not a bug. The only other way they will remove you is by writing a physical letter and mailing it out to them.

Moral of the story: Do not use TaxAct. Fuck Tax Act.

  • pdxfed@lemmy.world
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    3 months ago

    Tax act used to be good. TLDR, tried to sell to HR Block, then appointed Intuit(TurboTax) Ex CEO as president. Scalping of value and enshittification continued:

    "…In October 2010, H&R Block said it would pay $287.5 million in cash to acquire the parent firm of TaxAct.[3] In May 2011 the U.S. Department of Justice attempted to stop the acquisition in an antitrust lawsuit.[4][5] In November 2011, a federal judge sided with the Justice Department, and both companies mutually terminated the contract.[6][7]

    In January 2012, 2nd Story Software was sold to Seattle-based Blucora (formerly Infospace, Inc.) for more than $287 million.[8][9][10] In 2013, the name was officially changed to TaxAct Holdings, Inc. Subsequently, in October of the same year, TaxAct acquired Balance Financial, the company that specializes in personal finance tools and services.[11]

    In 2018, former Intuit executive Curtis Campbell was appointed as the President of the company.[12]

    In November 2022, private equity firm Cinven agreed to acquire TaxAct for about $720 million. Cinven announced it would combine…"

    • Admiral Patrick@dubvee.orgOP
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      3 months ago

      In November 2022, private equity firm…

      Ah, there it is. Was trying to pinpoint the year it went to crap, and that sounds about right. I don’t remember being annoyed with it until very recently, so that checks out.

      • pdxfed@lemmy.world
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        3 months ago

        They used to be competitive and I used them 10+ years ago then suddenly their rates were crazy and I’ve been using freetaxusa ever since. ~$15 for state and federal