• 201 Posts
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Joined 1 year ago
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Cake day: June 30th, 2023

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  • Man, the CEO does not come of very well at all in my opinion. So much handing off blame to Fragile, not seemingly know what is on their agreement with the customer, especially the owning part.

    Also, the part where he was pushing why they are pushing such high interest, over double after two years, especially when he’s touting the subscription isn’t for long term was very telling to me. I mean why not offer the user to buy when you’ve made the profit threshold and there was no answer outside of justifying predatory pricing with “but my survey says it’s good!”.

    Just solidifies the fact that this is not a company I want to deal with going forward.

    Cripes, just buy from any boutique builder with financing and avoid this predatory company.







  • I did not find it to be genuine at all but here are my highlights:

    1. There was no acknowledgement of having interest rates higher than a payday loan and justify it indirectly with the “customer survey says!”
    2. Shifting blame about swapping lower spec equipment to hardware availability is bullshit.
    3. No addressing of the various shady contract wording with the whole cancel anytime.
    4. Man that line of “maybe your want to be a streamer”, that was no worse that telling kids “you can be the next fortnite champion!”
    5. Bottom line, no actual apology to gamers for ripping them off worse than the mafia and offering refunds.

    To me it comes off as “I’m sorry we got exposed” rather than being actually sorry for ripping impressionable and desperate gamers off.

    Alternative, just like gamers Nexus said, contact a loan shark is a better alternative.

    Realistically, any other boutique seller offering financing would be infinitely better.